Terms & Conditions

Rolls Royce Hire Sydney      ABN: 61 134 465 704       

Outline

we/us:

Rolls Royce Hire Sydney, Rolls-Royce Hire

Sydney, Chauffeurs, Drivers, HC Cars 

You:

the individual/s, hirer or company making a

reservation and/or any person or person’s

representative

General Hire, Corporate Functions, Group Events, Formals

When deposit is paid. The balance is due & payable 10 working days prior to your event. Credit card details must be given as confirmation to hold a booking. If cancellation is required, the deposit already paid will be forfeited to cover costs incurred and is not transferable. Please note that all deposits are non refundable.


Deposits

A minimum 30% payment of total cost is due upon booking confirmation. The balance is due on the day, or prior to hire, unless pre-arranged with management. Please note that all deposits are non-refundable or transferable. The hirer accepts that upon payment of the required deposit that they accept all Terms & Conditions which are also displayed on our website.

If the hirer cancels their booking within 14 days prior to the date, the full amount is to be paid by the hirer.

 

Wedding Hire: Conditions on deposit paid

Cancellations must be made 30 days prior to Wedding in writing, by email or fax otherwise the balance of the total job will be required to be paid in full. It should be noted that the deposit already paid will be forfeited to cover costs incurred and is not transferable.

Once you have confirmed and signed your booking sheet outlining your time allocations for the day, any changes must be given within 30 days of the wedding taking place otherwise we have the right to refuse any such changes due to our tight booking schedules.

NOTE: IF YOU HAVE BOOKED A CAR FOR A TRANSFER AND YOU DO NOT SHOW OR CANCEL AT THE LAST MINUTE YOU WILL BE REQUIRED TO PAY FOR THE FULL PRICE QUOTED


Waiting Time/Overtime

Whilst we will accommodate passengers during their travel, overtime & waiting time will be charged in 15 minute increments should the booking go past the finish time of the said booking, delays at airports incurring waiting time and pickups that are late. This charge is to be paid to the Driver at beginning of travel in cash at a rate of $400.00 per 15 minutes.

 Rolls-Royce Hire Sydney will endeavour to get you to your destination safely, comfortably and on time, however things do happen and allowances must be made for traffic holdups, weather, illness or vehicle breakdowns etc. We cannot be held liable for those circumstances which are beyond our control. Should there be a mishap or vehicle breakdown another vehicle will be dispatched to complete your function.

Note that our Terms & Conditions also cover subcontract cars & Drivers brought in, on an emergency. No refund will be forthcoming unless Rolls-Royce Hire Sydney is unable to solve the situation or problem at hand.

 

Insurances

Our Insurance Policy covers all authorized persons travelling in the vehicle en route to their destination. Unless Chauffeur assisted, passengers assume personal liability when entering & exiting vehicle.

We reserve the right to demand in full compensation for payment of any damage caused by passengers or hiring parties travelling in vehicles.

 

Alcohol

The person booking the vehicle takes full responsibility that all alcohol brought into the vehicle for consumption whilst en route is done by persons over 18 years of age.

 

Food

No food is to be consumed inside vehicles whilst en route to destination.

 

Smoking

There is no smoking and any form of contraband permitted to be used in vehicle.

 

Seatbelts

Seatbelts are fitted to all vehicles and under current legislation must be applied and fitted by each person travelling in vehicle, unless otherwise authorized. 

Due to new laws introduced on 1st March 2010, children under the age of four cannot be transported without the correct child seat and children over four and under seven must be seated in a child approved booster seat.


Missing or damaged Equipment or fittings to vehicles

If there is any deliberate or malicious damage done to the vehicles, then the repair will be quoted at a cost with an additional administration fee charged by Rolls-Royce Hire Sydney.

 

Repairs to Vehicle

Any repairs that are required will be appropriately quoted by a qualified repairer.

 

Cleaning Fee

Any additional cleaning fees due to inappropriate or irrational behaviour will be charged at a flat rate of $500.00 (This includes carpet steam and internal washing of the vehicle)

 

Extra Conditions

The hirer shall be responsible for the behaviour of all passengers and shall be held responsible for any damage caused to the vehicle. This includes irrational behaviour resulting in damage to the vehicle or its contents by a third party. The hirer must fully agree to be held liable for the retail cost of any repair as a consequence of any damage caused.

Irresponsible behaviour that causes damage to the vehicle or endangers the safety of other passengers will not be tolerated. This includes, but is not restricted to: sitting on the exterior of the vehicle, hanging out of windows, shouting abuse, rudeness or intolerance with the driver, arguing with the driver, misuse of equipment, fixtures or consumables as well as damage to the exterior of the vehicle.

The hirer accepts that the DVD, CD, TV and other equipment is provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, Rolls-Royce Hire Sydney accepts no liability whatsoever and no compensation shall be provided nor will the Company provide a refund.

All quotes are valid for seven days.

 

Privacy Policy

Any personal identifiable information collected is treated in the strictest confidence and will not be disclosed in full or part to anyone other than Rolls-Royce Hire Sydney booking & billing bureau. The technology adapted for Rolls-Royce Hire Sydney’s use is constantly maintained in order to protect all information collected. At any time, you may request to see what information has been recorded regarding your personally identifiable information.

Rolls-Royce Hire Sydney’s Terms & Conditions are current and subject to change without notice.